For Services Provided

I offer a 100% satisfaction guarantee-- If you are dissatisfied with my services for any reason, I will gladly return to your home and correct the issue at no extra charge. I do not issue refunds for services already provided. Please review the following refund policies for single and recurring cleanings that have not yet been delivered.​

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For Cancellations of Prepaid Single Cleanings

If you choose to prepay for a single cleaning and a scheduling conflict arises at least 24 hours before our appointment, I encourage you to reschedule conveniently on my website, or contact me directly to reschedule, rather than cancel. If you must cancel, give me at least 48 hours notice and I will issue a full refund within 7 days. Refunds requested with less than a 48-hour notice will incur a 20% fee, deducted from your overall refund total.

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